WCAG 1.2.9: Audio-only (Live)

WCAG 1.2.9 Audio-only (Live) is a level AAA success criterion from WCAG 2.0. Live audio needs a text alternative, such as a live transcript.

Deaf people cannot follow a live audio announcement of stock or a radio-style sale.

How to test

During a live audio event, confirm a transcript updates as people speak.

How to fix

Run live transcription and show it on the same page as the player.

Example that fails

A live restock announcement is audio only.

Example that passes the check

The page shows a live transcript beside the player.

Shopify

Embed the transcription-capable player in a page section and link it from the announcement bar as text too.

WooCommerce

Put the live transcript embed under a heading on a dedicated page.

WordPress

Use a page with the player and the transcript embed, both labelled.

Wix

Add the transcript embed under the audio player with a heading.

Related fixes