WCAG 3.2.4: Consistent Identification

WCAG 3.2.4 Consistent Identification is a level AA success criterion from WCAG 2.0. Components that do the same thing are identified the same way. A search button should not be called Search on one page and Go on another.

People using speech or memory rely on the same name for the same action.

How to test

Compare buttons that do the same job across templates.

How to fix

Use one label for one action.

Example that fails

Search is labelled Find on the blog and Go in the header.

Example that passes the check

Both buttons say Search.

Shopify

Use the same cart label in the header and the cart drawer.

WooCommerce

Call the button Add to basket everywhere, not Buy on some loops.

WordPress

Keep one label for search.

Wix

Use the same button text for the same action.

Related fixes